To complement specific compliance matters covered in other groups, this working group explores general compliance to discuss structural and daily operational challenges.

• Compliance with anti-corruption requirements, good business practices, business ethics, consumer protection, quality of service, etc.
• Compliance with the increasingly complex web of national and EU legislation,
• Whistleblowing process and follow-up,
• Compliance awareness and training,
• Digital transformation in the compliance function - how digitalisation, automation, and artificial intelligence can be implemented,
• How to evaluate evidence before it is dealt with by 2nd and 3rd line of defence.

Working Group confidentiality rules can be accessed here.