WHAT DOES THIS YEAR'S TEBIT REVEAL?
Telcos are benefiting from digital initiatives. Automation is improving efficiency and customer experiences. New offerings are helping operators stand out from the competition. New business models—in areas such as content, advertising, and data and analytics—are opening the door to additional revenues.
But many telcos are seeing less benefit than they probably could, despite having the right vision.
Overall, TeBIT participants are not harnessing the full potential digitization offers for the industry nor capturing the core metrics necessary to ensure they are focusing their digital efforts and resources in the right areas.
How exactly is this so? What approaches/models are they using to develop their digital capabilities? What is the distribution of their digital workforce?
Learn this and more about where Telco's are in their digital transformation process and why KPIs--the ones adopted and tracking the TeBit metrics are key by downloading the report.
For more information, please contact Wim De Meyer, Managing Director of ETIS.
A collaboration between ETIS and The Boston Consulting Group (BCG), TeBIT is a benchmarking study analyzing business and technology drivers in the telecommunications industry. Many thanks to Frank Felden, Senior Partner & Managing Director - Cologne, and Thomas Krüger, Associate Director - Düsseldorf, of Boston Consulting Group for their work in realizing this project.