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shares strategies, use cases, solutions and business opportunities in the B2B segment.



Customer Experience

• Internal use cases: increase revenues, improve efficiency + reduce risks

External big data opportunities for monetization

New product + service portfolio in B2B market

• SAAS, DC, IAAS, billing solutions, security, e-commerce, e-mail
• Consulting: leveraging digitalisation + automation of SMEs
• Connectivity
• Monetisation of new opportunities in the segment, market share and sales
Creating partnerships + collaboration

Identity Management

Implementing digital culture + agile ways of working

Company structure + governance

People development + talent acquisition

Coping with the current demand + changes in the telecom landscape


The working group meets three times a year at various locations in Europe and is open to all ETIS members, associates and partners as well as invited guests.

For more information about this working group, please contact Martin Hrdlicka, the ETIS Central Office representative for this group.

ETIS members can access the group page here.