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shares strategies, use cases, solutions and business opportunities in the B2B segment.



Customer Experience

• Internal use cases: increase revenues, improve efficiency + reduce risks

External big data opportunities for monetization

New product + service portfolio in B2B market

• SAAS, DC, IAAS, billing solutions, security, e-commerce, e-mail
• Consulting: leveraging digitalisation + automation of SMEs
• Connectivity
• Monetisation of new opportunities in the segment, market share and sales
Creating partnerships + collaboration

Identity Management

Implementing digital culture + agile ways of working

Company structure + governance

People development + talent acquisition

Coping with the current demand + changes in the telecom landscape


The working group meets three times a year at various locations in Europe and is open to all ETIS members, associates and partners as well as invited guests.