ETIS B2B working group launched! Join us at the first meeting in Brussels
Thursday 7 February 2019
Posted by: Michele Lalic
We're pleased to announce the first meeting of the new ETIS B2B working group will take place from March 21- 22, 2019 in Brussels, Belgium! Many thanks to Proximus for hosting this meeting.
The objective of this new working group is to share strategies, use cases, solutions and business opportunities in the B2B segment. Discussions will center on three key focuses areas: Customer experience (such as brand reputation, NPS, digital touchpoints and enhancing self-care in digital channels); New product and service portfolios (such as consulting related to leveraging digitalization and automation of SMEs as well as the monetisation of new opportunities, market share and sales); and finally the impact on the Telco (such as implementing digital culture and agile ways of working).
Interested in learning more about this group? Contact Martin Hrdlicka, the ETIS Central Office representative of this group.
ETIS is the trusted community for telecom professionals. Our goal is to enable our members to reach their strategic objectives and to improve their business performance by sharing knowledge on industry challenges and by collaborating where possible.
For more information on ETIS or how to join our activities, please visit our website at www.etis.org or contact us.