08:00 – 09:00

Or the day before (June 4th), between 14:00 - 21:00

09:00 – 11:00

Meeting Room - Olympia A + B
Location - Underground (-1 Floor)

Keynote 1: Welcome Speech - Wim De Meyer, ETIS Managing Director

Keynote 2: Building the Future: Collaboration and Innovation of Telecoms in a Transforming World - Pedro Gonçalves, MEO, ETIS Chairman

Keynote 3: No Power, No Problem: How to Keep the Network Operational During Blackouts  - Markus Lyyra & Ville Vare, Elisa DES

Keynote 4: Secure, Aware, Resilient: Driving a Strong Security Culture - Ulrich ten Eikelder, Deutsche Telekom & Marcus Beyer, Swisscom

Keynote 5: Telco Security Landscape 2025 - Richard Kerkdijk, TNO

Keynote 6: AI Makes Telcos Smart. But Are Telcos Smart About AI? - Thomas Kruger, BCG

Keynote 7: How to Thrive in Unthinkable Times: Change Your RULEs - Andrew Collinson, Connective Insight

11:00 – 11:30

Coffee Break

11:30 – 11:45

Conf Room 1B

(1st floor)

Theme: Setting the tone, aligning expectations, and fostering collaboration.

Format: Welcome speech + participant roundtable.

Description: The session opens the DCB track with a welcome note, agenda overview, and a participant roundtable. Each attendee briefly introduces themselves, their role, and what they hope to gain from the workshop.

11:45 – 13:00 (First part)

Conf Room 1B

(1st floor)

13:00 - 14:00 (Lunch Break) 

Meeting Room - KALLIRHOE
(ground floor)

14:00 – 15:00 (Second part)

Conf Room 1B

(1st floor)

Theme: Aligning on recent developments, challenges, and strategic focus across DCB operations.

Format: Roundtable with short company presentations.

Description: Each participating operator shares key updates, challenges, and initiatives in Direct Carrier Billing. If time permits, operators may highlight a strategic or innovative project.

Speaking Format: 10-minute presentation + 4-minute Q&A per operator. 

15:00 - 15:30 (first part)

Conf Room 1B

(1st floor)

15:30 - 16:00 (coffee break)

Underground (-1 Floor)

16:00 - 17:00 (second part)

Conf Room 1B

(1st floor)

Theme: Adapting to regulatory change and building future-proof technical standards.

Session format: Presentations followed by open group discussion.

Description: This session covers recent and upcoming regulatory shifts and their impact on DCB. Topics include PSD3/PSD4, Digital Markets Act, and the CAMARA project. Speakers will provide insights on telco compliance strategies and the evolving API landscape.

Confirmed Presentations:

• Camara Project, by Markus Kuemmerle, Deutsche Telekom Group
• Digital Market Act, by Katarzyna Voss, Deutsche Telekom Group
• DCB Under the Regulator's Microscope – How to Prepare for Legal Changes, by Anna Skibińska, Plus Poland

18:15 – 20:00

20:00 – 22:00

09:00 - 10:30

Conf Room 1B

(1st floor)

Theme: Strengthening defenses and fostering trust in carrier billing ecosystems.

Session format: presentations + roundtable (all companies have been invited to prepare two supporting slides)

Presentations confirmed:

• Detecting and stopping visible and invisible DCB fraud, by Jeremy Flynn, Empello
• When fraud is visible or invisble, it is already too late ! How did we work together in the Netherlands on having a fraud free market for > 4 years?, by Gaby Bosh, CFM

Roundtable: Following the presentations, a roundtable discussion will take place. Several companies will present their fraud cases and countermeasures, leading to an open exchange of ideas and best practices. 

10:30 - 11:00

Underground (-1 Floor)

Coffee Break

11:00 - 12:30

Conf Room 1B

(1st floor)

Theme: Business model transformation, competitive positioning, and market entry strategies in digital carrier billing.

Format: Presentations followed by open discussion and interactive feedback.

Description:
This session explores strategic innovations and real-world initiatives that are shaping the future of Direct Carrier Billing. From new market pathways to pilot projects and competition insights, participants will gain practical perspectives on navigating change, forming effective partnerships, and positioning for growth.

Confirmed Presentations:

• How to unlock the new pathways for Direct Carrier Billing, by Bozena Wroblewska, T-Mobile Poland

• NBA trial project with Vodafone Group, by Gaby Bosh, CFM

• Competition analysis, by Yana Khistyaeva, Dimoco

12:30 – 13:30

Meeting Room - KALLIRHOE
(ground floor)

Lunch Break

13:30 - 14:30

Conf Room 1B

(1st floor)

Theme: Leveraging artificial intelligence, campaign automation, and advanced analytics for scalable revenue growth.

Format: Presentations followed by open discussion and interactive feedback.

Description:
This session focuses on how AI and data analytics are transforming digital carrier billing. Presenters will share practical case studies and tools for optimizing campaigns, gaining user insights, and improving monetization through intelligent systems. The discussion will explore the role of data in driving smarter decisions and sustainable performance.

Confirmed Presentations:

• How AI helped mkt campaigns in DCB?, by Pedro Nunes, MEO

• AI Analytics, by Frode Andre Alvad and Stephen Ornadel, Telenor Linx

14:30 - 15:30

Conf Room 1B

(1st floor)

A short session dedicated to key take aways, follow-ups and discussing topics that arouse during the meeting’s discussions. Participants will brainstorm and compile a list of future topics for consideration in upcoming ETIS events.

Before leaving, participants are kindly requested to fill out the Feedback Form.

Feedback Form available here: https://forms.office.com/e/7GNr35Yekc

14:30 – 16:00 (optional, as time allows)

Panorama Room

(6th floor)

If previous sessions end ahead of the schedule, participants are invited to join this session.

Theme: Moving from scattered experiments to enterprise-wide AI strategies

Joint session with NITT and AIDA Working Groups

Description: This optional session explores how companies scale AI from isolated pilots to full deployment. Presenters will share real-world journeys, highlighting lessons in defining high-impact use cases and building implementation roadmaps. While not directly focused on DCB, the session may offer useful insights on applying AI to areas like fraud prevention, customer engagement, and campaign optimization. DCB members are welcome to join as observers.

16:00 – 17:00

Underground (-1 Floor)

Farewell Reception for all attendees