08:00 – 09:00

09:00 – 11:00

Meeting Room - Olympia 1 + 2
Location - Underground (-1 Floor)

Keynote 1: Welcome Speech - Wim De Meyer, ETIS Managing Director

Keynote 2: Building the Future: Collaboration and Innovation of Telecoms in a Transforming World - Pedro Gonçalves, ETIS Chairman & Senior Advisor for EU & International Digital Policy, MEO

Keynote 3: No Power, No Problem: How to Keep the Network Operational During Blackouts - Markus Lyyra & Ville Väre, Elisa DES

Keynote 4: Secure, Aware, Resilient: Driving a Strong Security Culture - Ulrich ten Eikelder, Business Resilience, Deutsche Telekom Security & Marcus Beyer, Security Awareness Officer, Swisscom 

Keynote 5: Telco Security Landscape 2025 - Richard Kerkdijk, Senior Security Consultant, TNO

Keynote 6: TeBIT 2024 Benchmark report - AI Makes Telcos Smart. But Are Telcos Smart About AI? - Thomas "Tom" Kruger, Partner and Director, BCG 

Keynote 7: How to Thrive in Unthinkable Times: Change Your RULEs - Andrew Collinson, MD, Connective Insight

Panel discussion

11:00 – 11:30

Coffee Break

SECURITY AWARENESS WORKING GROUP MEETING

STARTS IN CONF ROOM 4A

11:30 – 13:00

Meeting Room - "4A"
Location - 4th Floor

Introduction and Roundtable, 10'

Goal: Welcome speech and agenda overview, followed by a roundtable where all participants introduce themselves (only name, company, role).

Company Updates, 80'

Goal: Each company is allocated 3 minutes to present recent challenges, threats, incidents, projects, and future plans. Also delivering expectations from this 2-day meeting. New members in the group receive a longer time slot.

The focus should (also)be on how you work with your high-level executives when it comes to sec. awareness raising.

Confirmed presentations – 3’ max, unless first time!

Moderation: Marcus Beyer, Swisscom

• Deutsche Telekom
• Elisa
• KPN
• MEO (formerly Altice Portugal)
• OTE (first time presentation), 5’
• Proximus
• Swisscom
• TET (first time presentation), 5’
• Vodafone Germany
• Huawei
• Ericsson (first time presentation), 10’

13:00 – 14:00

Meeting Room - KALLIRHOE
Location - Ground Floor

Lunch Break

14:00 – 15:30

Meeting Room - "4A"
Location - 4th Floor

Format: Workshop to continue working on the guidelines as an ETIS publication

Goal: 2 Groups (6-7 members per group) will be formed to share experiences from their organisations, regarding their role.

Moderators: decided on the spot

Materials: You will receive from us some generated materials of “what should a perfect role of a telco SAW professional look like”.

15:30 – 16:00

Coffee Break

16:00 – 17:30

Meeting Room - "4A"
Location - 4th Floor

(30' of this session to be utilized in case previous session (2) requires more time)

Theme: Upskilling of security experts and the war of talents

Presentation 1: “Use Case: SecurX Foundation training for the whole of KPN”, Anissa van der Geest, 20’+ Q&A

Roundtable Discussion, 15'

18:15 – 20:00

20:00 – 22:00

09:00 – 10:30

Meeting Room - 3B

Location - Conference ground - 3rd floor

Moderator: SAWG core-team 

Theme: Ensuring Compliance with NIS2, AI Act and Emerging Regulations

Presentations: (email av@etis.org with your proposals)

• "AR-in-a-Box" - Christina Skouloudi, ENISA, 20' + Q&A
• “An overview of our NIS2 implementation efforts”, Gatis Polis, TET, 10’
•  Other members present + raise questions

Roundtable Discussion: What are some of the ways to establish and execute mandatory trainings?

11:00 – 11:30

Coffee Break

11:00 – 12:30

Meeting Room - Olympia 2

Location - Underground (-1 Floor)

Moderator: Andrija Višić, ETIS Central Office & Core-Team SAWG

Workshop, 30’

Format & Goal: Workshop in 3 breakout groups (room, lobby & ground floor), each of which will produce points to go into a “suggestion paper” of measures to be implemented by telco cyber security / defence departments.

Theme: ”What factors impact telco cyber resiliency the most?”

BREAKOUT GROUP 1: Motivation and attitude of Executive Level colleagues in telecoms towards Security Awareness, Training & Culture.

• How much space, budget, resources and time is given to the topic? What goals do they have in this area – and what goals CISOs have?

Moderator: Stephan Nanning, KPN

BREAKOUT GROUP 2: What role does psychological safety play in the consideration of cyber security in organisations? Also, how to facilitate critical thinking.

Moderator: Marcus Beyer, Swisscom

BREAKOUT GROUP 3: Motivation and attitude of employees towards Security Awareness, Training & Culture.

• How to effectively reach employees – the discussion will focus on the level of engagement employees demonstrate in security initiatives, the effectiveness of current training programs, and how security awareness is perceived across different roles and responsibilities.

Moderator: Ulrich ten Eikelder, DT

Plenary consolidation:

• GROUP 1 presentation, 5’ + Q&A
• GROUP 2 presentation, 5’ + Q&A
• GROUP 3 presentation, 5’ + Q&A

Moderated discussion on next steps, 10’

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Moderator: Andrija Višić, ETIS Central Office & Core-Team SAWG

Presentation: “Hey, that number belongs to our customer, not the scammer - how Elisa won the battle against scam calls”, Petri Rajamäki, Elisa, 15’ + Q&A

12:30 – 13:30

Lunch Break

13:30 – 14:30

Meeting Room - 3B

Location - Conference ground - 3rd floor

Goal: The group will receive responses to the survey all participants were invited to fill in (QR code in the booklet), in addition to the subsequent oral feedback on the presentation given during the Day 1 Common Session.

Roundtable: all members discussing the feedback, reacting and proposing steps forward regarding activities of the SAWG.

14:30 – 15:30

Meeting Room - 3B

Location - Conference ground - 3rd floor

Theme: SANS Maturity Model + ENISA efforts

Moderators: SAWG Core-Team

Questions to answer by the working group:

How should telecoms localize security awareness programs across multilingual and multicultural European workforces?

• Tackle fragmentation in language, culture, digital maturity, and regional threat landscapes.

In what ways are AI and automation changing the way we deliver, personalize, and scale awareness efforts?

• Discuss adaptive learning, AI-based simulations, and real-time risk scoring.

What does a truly “mature” security culture look like — and how do we sustain it in an era of burnout, remote work, and insider threats?

• Focus on continuous engagement, ambassador networks, gamification, and leadership modeling behavior

What could members bring?

• Short Demos or Videos, Interactive Polls or Slido Questions, Benchmarking Data or Case Studies

15:30 – 16:00

Meeting Room - 3B

Location - Conference ground - 3rd floor

A short session dedicated to follow-ups and discussing topics that arose during the meeting’s discussions. Participants will brainstorm and compile a list of future topics for consideration in upcoming ETIS events.

Before leaving, participants are kindly requested to fill out the Feedback Form.

16:00 – 17:00

Farewell Reception for all attendees in the Foyer