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Digital Sales & Customer Experience

 

DIGITAL SALES & CUSTOMER EXPERIENCE WORKING GROUP (DSCX WG)

The mission of the Digital Sales & Customer Experience Working Group is to exchange knowledge about DSCX strategies and solutions in order to enable ETIS Members to succeed with their Customer Self Service business objectives.

 The Working Group has a clear business focus and the current scope is the onine channel (web) in the consumer market however a focus on the corporate market will also be enhanced in the coming year. 

The ETIS Central Office representative for this group is Martin Hrdlicka. 

PARTICIPATING MEMBERS: 
A1 Telekom Austria, CYTA, Deutsche Telekom, eir, KPN, Lattelecom, Proximus, Swisscom, Telenor, Vipnet, Yousee (TDC) and invited guests. 

PARTICIPATING ASSOCIATES: 
Lithium Technologies Insided, and Oracle.

See what our members had to say about the DSSWG...

 
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If you are aleady a Member, please find more information through Members Corner.