ETIS held a webinar organized in cooperation with Current Analysis on Thursday 25 June 2015.
This was an analyst-led session led by Ron Westfall, Research Director, Service Provider Infrastructure, Current Analyses, based on the outcome of the last ETIS Procurement & Vendor Management working group meeting in April in Brussels.
It touched on newly identified trends in business support systems (BSS), including the shift toward digital business enabling models, the role BSS platforms play in driving ICT transformation, and the adoption of omni-channel CRM applications. The session also included an overview of the BSS competitive landscape including our analytical perspective on how the BSS suppliers compare and rank based on core operator selection criterion.
Nearly 30 people attended this successful webinar from three ETIS working groups: Procurement & Vendor Management, Enterprise Architecture and Billing & Revenue Management. The presentation is available on the ETIS website, www.etis.org, under each working group area.
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