con

 
Conference Agenda - Thursday, 7 June


10:00 – 10:15 Welcome address Tora Tenden - ETIS Chairman
10:15 - 13:00 Innovative Telecommunication Services & Business Models
Chair: Eric Kramer - CIO Office, KPN
Key Note: Telecom services for the future William Mosseray
Executive Vice President Strategy, Belgacom
The Managed Home Chris Mankle - Chief Technologist, HP
EU Regulatory environment for launching
new Telco services
Alain Van Gaever
DG Infso & Media, European Commission
13:00 - 14:00 Lunch
14:00 - 15:30 Future networks & technology as driver for new services
Chair: Mark Easton - VP Business Partner, BT
Network Intelligence in Belgacom Wim De Meyer
Vice President Business Transformation, Belgacom
21st Century Networks Steve Johnson
Head of 21C Global Venture, BT
The Real Convergence: The Business Model Jean-Louis Previdi
VP & Program Director EMEA
16:00 - 18:00 Digital Content Delivery
Chair: Ivo Galea - IT Director, Maltacom/Telepage Ltd.
IPTV Security & Quality of Service Julien De Praetere
Senior Team Manager engineering iDTV, Belgacom
Telecom, IT and Content Services Guy D’Hauwers
Business Development Director, HP
Service Oriented Architecture in Launching Digital Media Services Mr Juergen Decker
Communications Sector, IBM
19:30 - Reception & Executive Dinner

Day 2 - Friday, June 8
Session A: New Business Trends & IT Consequences 
 
09:00 - 10:30 Moving the Telco business online
Chair: Harrie Bastiaansen - Senior Architect, TNO-ICT
The Advent of Customer Self-service Kevin Adams
Head of In Life & Performance Monitoring & Reporting - Collaboration Programme, BT
Customer Self Service: A way to more customer satisfaction? Gunter Fritsche
Head of E Business
Deutsche Telekom / T-com
Online Security: Regaining the Customers Trust Andrew Keevil
Director, SupportSoft
11.00 - 12.30 Partnerships, Mergers & Acquisitions
Chair: Bjorn Reimers - Corporate Director BCC Architecture, TeliaSonera
IT Integration experiences with Mergers
& Acquisitions in TeliaSonera
Jens Sjødin
Deputy CIO, TeliaSonera
Partnerships with other industries
& IT consequences
Mark Easton
VP Business Partner, BT
Managing Partnerships & Incentives with the Content Industry Ken Mullins
Director EMEA, Callidus Software
12:30 - 13:30 Lunch Break
13:30 - 16:00 Vendor, Outsourcing & Cost Management
Chair: Georgios Argyropoulos - OTE / President FITCE Europe
.IT Procurement & Vendor Management
Strategies in TeliaSonera
Mats Lundin
Vendor Manager, TeliaSonera
IT Procurement & Vendor Management Strategies in BTC - Bulgarian Telecom Company Mihail Dokov
Senior Purchasing Manager, BTC
Update On Recent Multi Vendor Outsourcing Transactions Martin van Kesteren
Sourcing Director, Atos Origin
Cost Modelling in Telcos Dr. Sofie Verbrugge
University of Ghent / IBBT
Wrap up and close of Conference Tora Tenden - Chairman ETIS
 
Day 2 - Friday, 8 June
Session B: Billing
 
09:00 - 16:00 Telco Billing Opportunities & Challenges
Chair: Jürg Haseloff - VP Information Systems Postbilling, T-Systems Active Billing
Telco Billing of Multi-media Services Brendan Logan
CEO, Logan Orvis
Business Process Outsourcing for an Internet Access Provider - Case Study Sandra Berwix
Senior Consultant, T-Systems Enterprise Services
Billing of Digital Content Delivery
Who owns the customer?
Birger Thorburn
CTO, Comverse
Billing Strategies for Telcos Marcus O'Sullivan
Director, Global Market Development, INTEC
Billing of Triple Play Services in Telcos Stephan Rakebrandt,
Business Development Manager, Oracle
Eircom Billing Opportunities & Challenges Stephen Giffney
Manager, IT Strategy & Architecture, Eircom
12:30 - 13:30 Lunch
Revenue Assurance Strategies in Slovak Telekom Andrej Pinak
Head of billing management, Slovak Telecom
Convergent services development vs. Billing Grzegorz Kot
Consulting Director, Comarch
Billing Convergence in Telcos Ignacio Condado
Product Manager, LHS
European Digital Signatures for Electronic
Billing in Telcos
Jon Ølnes
Senior Researcher in DNV Research & Innovation
Wrap up and close of Conference Jürg Haseloff
VP Information Systems Postbilling
T-Systems Active Billing
 
Day 2 - Friday, 8 June
Session C: Information Security
 

Introduction: Thomas Tschersich - Vice President, Deutsche Telekom
09:00 - 11:00 Data Retention I
Chair: Nigel Upton - DRAGON/IUM General Manager, HP

The European legal framework on the retention of traffic and location data Eleni Kosta
Legal researcher, ICRI, K.U. Leuven
Data Retention Strategies for Telcos Carmen Carey
Senior Vice President of Global Sales
and Services, CopperEye
Data Retention in TeliaSonera Hakan Hjelmestam
Corporate Project Manager, TeliaSonera
11:00 - 12:30 Data Retention II
Chair: Nigel Upton - DRAGON/IUM General Manager, HP
Data Traffic Retention in Telecom Italia Felice Eramo
Corporate and Legal Affairs – Privacy, Telecom Italia
Data Retention Strategies for Telcos Charlie McAlister
Sales Director EMEA, Sensage
Data Retention in Deutsche Telekom Mark Ennulat
Vice President, Deutsche Telekom
12:30 – 13:30   Lunch
Fighting Spam on the EU Network Level
Chair: Jaap Halfweeg - Chief Information Security Officer, KPN
ETIS Anti-Spam Pilot Project Richard Kirkdijk
Senior Project Manager, TNO
Anti-spam efforts in Telenor Pål Solerød
Product Manager Spam and Viruses, Telenor
Anti Spam Strategies for Telcos Marc Sheldon
CMO, Bizanga
Security Threats & Strategies for the Telco Industry

Xavier Juredieu
Senior Director of Strategic Alliances, McAfee EMEA
Simon Leech, McAfee

Wrap up and close of Conference Thomas Tschersich
Vice President, Deutsche Telekom
Atos Origin COMSOF Accenture Netonomy Meranetworks ETR2A