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Stockholm, 10-11 June 2004
Despite a growing emphasis on aligning
business and information technology (IT) in the
past decade, many organisations report that operational
differences continue to hinder effectiveness.
Although most firms consider strategic alignment
vital, they must also understand that it isn't
a magic solution. Firms that align strategically
without also creating alignment on an operational
level will often be disappointed with the results.
To improve the relationship between business and
IT, telcos need to create flexible operational
models that define how business and IT work together
every day and at every level of the organisation.
ETIS
Conference Agenda - Aligning IT & Corporate
Goals in the Information Age
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Day
1 - Thursday, 10 June 2004
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| 10:00 Welcome address |
Tora Tenden - Telenor/Chairman ETIS |
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(10:15 - 13:30) - Changes
in the Telecommunication Market
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|
Moderator: Hadi Jassim
- CIO, Versatel
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How to Satisfy the Market and
the Customer
in a Highly Deregulated Market |
Danny Garvey -
VP Global Services, BT |
| Mergers - Experiences one year
after |
Lars Gunnar Johansson - Group
Vice-President, Head of Networks & Technology,
TeliaSonera |
Boundaryless Information Flow:
Managing the Flow |
Allen Brown - CEO & President,
The Open Group |
New Products and Services for
the
Information Age |
Bjørn Tuft - VP, META
Group |
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13:30 - Lunch Break
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|
(14:30 - 18:30) - Managing
IT for More Added Value
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Moderator: Bjorn Tuft,
Meta Group
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| Four High Performance Opportunities
for CIO's |
Jonas Arlebäck - Senior
Manager, Accenture |
| Giving Better Customer Solutions |
Armin Erti, Senior Executive
Vice President, T-Systems |
| 360 Degrees View of Customer
Information |
Torstein Thorsen - Senior
Director, Technical Sales
Fast Search & Transfer, ASA |
A Successful Implementation
of
Information Management |
Agur Jogi - CIO, Elion |
| Service Delivery Excellence |
Chris de Backer - CIO, Belgacom |
BSS and OSS Strategies for
Optimised Business Performance |
Antonia Walter-Krisch - Director
of Market Strategy, LHS |
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18:00 - Exhibition
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20:00 - Gala Dinner
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Day
2 - Friday, 11 June 2004
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(08:30 - 10:30) - Business
Application Portfolio Management -
How to achieve Better Performance and Lower
Cost
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Moderator : Kenneth
Svensson, TeliaSonera
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| Enterprise Application Portfolio
Planning |
Klaus D. Niemann - Managing
Director, act! Consulting |
| Is Middleware the Solution or
the Trap |
Ingar Brauti, Partner,
Fornebu Consulting |
| Integration of IT and Business
Processes |
Thomas F Ross, Practice Area
Leader Strategic Change, IBM Business Consulting |
| Aligning IT Initiatives to Business
Goals Using EA Models |
Paul Fosland, Computas |
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(11:00 - 13:00) - Information
Security - The Telcos Biggest Threat
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Moderator: Bjørn
Larsen - Senior Advisor, Telenor
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| A View of Information Security
from a top FTSE 500 Company |
Martin Roberts, Group Security
Director, BT Group |
Deutsche Telekom Information
Security
Challenges and Successes |
Dr. Günther Welsch -
ICT Security, Deutsche Telekom |
| The Business Value of Information
Security |
Tom Scholz - VP, Meta Group
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Day
2 - Friday 11th, June 2004
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(09:00 - 13:00) - Business
Value of the Employee Portal
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Moderator: Ulla Sommerfelt,
Halogen
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| Global Portal Strategies and
Trends |
Jean-Claude Delcroix - Research
Director, Gartner Group |
| Techniques to Measure the Value
of your Employee Portal |
Lillian Olsen - CEO, Halogen |
| Using the Intranet for building
brands and cultures |
Paal Nilsen - Intranet Director,
Telenor |
Benchmarking to Improve the
Business Processes |
Dr. Ellen Walther-Klaus -
Senior Executive Vice President, E-Enabling
& Relationship Management,
Deutsche Telekom |
| Using the Intranet for Sharing
Knowledge |
David Robo - Business Development
Director, Oracle |
Conference Sponsors
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